Project Manager Competencies for Dealing with Socio-Technical Complexity: A Grounded Theory Construction

An ongoing question is what constitutes the characteristics of a project manager. This subject many studies. The characteristics, skills, abilities and knowledge managers—essential factors in project’s success—describe their level competency. study aims to assess relationship between manager competencies complexity information technology (IT) sector. In total, 21 semi-structured interviews were conducted with senior practitioners associated complex IT projects private public sectors. All transcripts analysed through grounded theory content analysis, experts approving results. Our identified 41 within complexity, these grouped under following 10 dimensions: management (PM) knowledge; skills; interpersonal skills attributes; professionalism; expertise; emotional contextual influencing team working; cognitive skills. According this research, leadership core competency manager, while most essential dimensions. study’s findings can assist both academics simplifying helping achieve objectives.